Operations Manager


The Leadership Conference on Civil and Human Rights, a 501(c)(4) organization, is the country’s oldest and largest civil and human rights coalition of more than 200 national organizations. The Leadership Conference has coordinated national advocacy efforts on behalf of every major civil rights law since 1957. Learn more at www.civilrights.org. The Leadership Conference Education Fund, a 501(c)(3) organization, builds public will for federal policies that promote and protect civil and human rights in the United States. Founded in 1969 as the education and research arm of The Leadership Conference, The Education Fund’s campaigns inform, educate and empower local, state and national leaders to advance and protect civil and human rights and progressive change in the United States. To learn more about The Education Fund, visit www.civilrights.org/edfund.

Position Summary:

The Leadership Conference organizations are going through a period of rapid growth and evolution that requires a strong operational infrastructure to support its pace. In collaboration with the EVP & COO, the Operations Manager will help drive operational excellence and efficiency by providing best-in-class service, assisting in implementing systems, tools, and processes, and providing other operational support to the staff and departments of the Leadership Conference.

Duties and Responsibilities:

  • Drive strategic initiatives and provide thought leadership with a focus on identifying organizational issues that impede success and providing solutions/recommendations;
  • Oversee the assessment, planning, and implementation of organizational-wide systems, tools, and projects that help our work function more efficiently and effectively;
  • In collaboration with the HR Director and outside consultants, develop and implement employee culture, engagement and equity and inclusion programs for our staff;
  • Manage, develop and ensure compliance with organizational policies and practices;
  • Assist with all special events, including fundraising dinners and staff functions; and
  • Assist operations departments or cross-functional teams/working groups with other projects or tasks as needed.

Skills and Qualifications:

  • Bachelor’s degree required;
  • Minimum of 5 years of experience in a related field or area of work, preferably in a non-profit organization;
  • Proven success with project and change management;
  • Ability to manage multiple tasks in a fast-paced and deadline-driven environment;
  • Ability to work effectively with diverse groups of people in diplomatic and collaborative ways;
  • Exceptional verbal and written communications skills;
  • Sound understanding of operational planning, preferably in a non-profit setting;
  • Possess good judgement and exceptional critical thinking skills.

Reports to: EVP & Chief Operating Officer

Salary and Benefits:

This is a full-time, two-year term position with a competitive salary and excellent benefits.

To Apply:

To apply, e-mail resume, cover letter detailing your fit with the position’s responsibilities, and salary requirements to: [email protected] with Operations Manager in the subject line. Only applications submitted by email will be considered. We are looking to fill this position immediately. Applications will be accepted on a rolling basis. 

The Leadership Conference and The Education Fund provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual expression and identity, veteran status, national origin, age or disability.

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