Senior Operations Manager, Organizational Policy and Performance

Who We Are:

The Leadership Conference on Civil and Human Rights, a 501(c)(4) organization, is the premier coalition of more than 200 organizations which promotes and protects civil and human rights in America. The Leadership Conference has coordinated national lobbying efforts on behalf of every major civil rights law since 1957.  To learn more about The Leadership Conference, please visit

The Leadership Conference Education Fund, a 501(c)(3) organization, builds public will for federal policies that promote and protect civil and human rights in the US.  Founded in 1969 as the education and research arm of The Leadership Conference, the Education Fund’s campaigns empower advocates to push for progressive change in the US. To learn more about the Education Fund, please visit

About the Role:

The Leadership Conference on Civil and Human Rights and The Leadership Conference Education Fund seeks a Senior Operations Manager to provide direct support to the Chief Operating Officer in implementing and managing organizational policies and strategic priorities.  Specifically, the senior manager will implement effective accountability systems/processes and train staff on organizational policy.  These processes and systems include contracts management, 501 c3, and 501 c4 reporting requirements, and administrative policies.

Also, the senior manager will provide leadership and thought partnership on emerging projects or initiatives aimed to track progress against organizational priorities and amplify the organization’s performance.  This work will be done in close collaboration with HR, Finance, and other contributing partners across the organization.

What You Will Do:

  • Nonprofit Compliance (Federal and State Requirements): Support the COO in monitoring and overseeing c3 and c4 compliance with relevant federal and state laws governing The Leadership Conference on Civil and Human Rights and The Leadership Conference Education Fund. This includes drafting, reviewing, and advising on internal policies and procedures and building accountability mechanisms to facilitate compliance.
  • Contracts Management and Execution: Oversee an efficient, clear, and adaptable contracts management process that ensures agreements comply with financial and contractual obligations and protect organizational interests.
  • Staff Training and Guidance: Through a highly collaborative process, develop, and implement a core training curriculum for staff that establishes foundational knowledge and understanding our organizations’ work, values and strategic framework and ensures compliance when performing our c3 and c4 work.
  • Administrative Policy Development and Legal Review: Engage organizational stakeholders to assess areas for improving operational systems, policies and procedures.  Work collaboratively with colleagues to develop, update, or fortify administrative policies and procedures.  Facilitate legal review where applicable.
  • Organizational Performance. Manage projects and initiatives to strengthen organizational effectiveness.  The focus of this work includes implementing strategies, frameworks, and operational/behavioral norms for managing change, strategic planning, engaging staff, cultivating institutional knowledge, and pursuing equity and inclusion in organizational development strategies. 

What You Will Bring:

  • Bachelor’s degree required; J.D. a plus.
  • Demonstrated interest in organizational management/effectiveness with at least 5 years of experience managing or significantly contributing to operational improvements and organizational development initiatives.
  • Experience developing and implementing process improvements and/or building systems to streamline or reengineer processes for greater efficiency and accountability.
  • Proven talent for the development and execution of long-term planning and strategy.
  • Personal stature, credibility and maturity to earn the trust and confidence of colleagues, particularly when navigating problem-solving with dynamic groups; strong interpersonal skills and emotional intelligence.
  • Strong oral communicator with excellent writing skills.
  • Exceptional organizational skills with an eye for detail and follow-through.
  • Strong commitment to team building, team leadership and fostering a positive organizational culture.
  • A demonstrated record of employee engagement and orientation to collaboration in a matrix environment.

What We Offer:

The Organizations offer its employees a comprehensive benefits package, including medical, dental, and vision coverage, and generous personal leave and vacation time. Employees can also take advantage of Flexible Spending Accounts (FSAs) and a retirement savings account.

Salary Range – $85,075 -$103,550

To apply, please visit our Career Center and submit your resume and cover letter.

Our Commitment to an Inclusive Workplace

The Leadership Conference and The Education Fund are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age or disability.

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