Senior Operations Manager, Project Management

Who We Are:

The Leadership Conference on Civil and Human Rights, a 501(c)(4) organization, is the premier coalition of more than 200 organizations which promotes and protects civil and human rights in America.  The Leadership Conference has coordinated national lobbying efforts on behalf of every major civil rights law since 1957.  To learn more about The Leadership Conference, please visit

The Leadership Conference Education Fund, a 501(c)(3) organization, builds public will for federal policies that promote and protect civil and human rights in the US.  Founded in 1969 as the education and research arm of The Leadership Conference, the Education Fund’s campaigns empower advocates to push for progressive change in the US.  To learn more about the Education Fund, please visit

About the Role:

The Leadership Conference on Civil and Human Rights and The Leadership Conference Education Fund seek a Senior Operations Manager to provide direct support to the Chief Operating Officer in leading system modernization, process re-engineering, and capacity building efforts to enable a strengthened, nimble, and more efficient operational enterprise.  As the organization has experienced exponential growth over the past four years, we are reassessing our processes and systems for managing infrastructure operations.  In addition, we are introducing new tools and practices for enhanced project management and workflow efficiency to enable the high impact of our mission-driven work.

What You Will Do:

  • Drive system modernization and integration projects, providing thought leadership with a focus on streamlining and automating processes to improve workflow efficiency, stakeholder collaboration, information-sharing, and data-informed reporting capabilities
  • Lead change initiatives by assessing, planning, and implementing organizational-wide systems and tools to enhance work efficiencies and outcomes
  • Research and champion best practices in project management, and orient, train, and support staff on project management practices, platforms, and tools
  • Lead cross-functional teams and liaise with vendors and external stakeholders in developing and implementing systems, new technology solutions, and process improvements.
  • Provide project management support for workplace culture initiatives and office management activities

What You Will Bring:

  • Bachelor’s degree.
  • Demonstrated interest in organizational effectiveness with at least 5 years of experience managing or significantly contributing to operational improvements.
  • Experience developing and implementing process improvements and/or building systems to streamline or reengineer processes for greater efficiency and accountability.
  • Proven analytical skills coupled with intellectual curiosity.
  • Strong oral communicator with excellent writing skills.
  • Exceptional organizational skills with an eye for detail and follow-through.
  • Proven talent for the development and execution of long-term planning and strategy
  • Strong commitment to team building, team leadership and fostering a positive organizational culture.

What We Offer:

The Organizations offer its employees a comprehensive benefits package, including medical, dental, and vision coverage, and generous personal leave and vacation time.  Employees can also take advantage of Flexible Spending Accounts (FSAs) and a retirement savings account.

Salary Range – $88,052 – $107,174

To apply, please visit our Career Center and submit your resume and cover letter.

Internal candidates will be given initial consideration.

Our Commitment to an Inclusive Workplace

The Leadership Conference and The Education Fund are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age or disability.

Splash Statement