Senior Manager, Operations

About The Leadership Conference on Civil and Human Rights:

The Leadership Conference on Civil and Human Rights, a 501(c)(4) organization, is the premier coalition of more than 240 national organizations that promotes and protects civil and human rights in America. The Leadership Conference has coordinated federal strategy and action, including national lobbying and regulatory efforts on behalf of every major civil rights law since 1957.

To learn more about The Leadership Conference, please visit www.civilrights.org.

The Leadership Conference Education Fund, a 501(c)(3) organization, builds public will for federal civil rights policies that promote and protect civil and human rights in the US. Founded in 1969 as the education and research arm of The Leadership Conference, the Education Fund’s campaigns empower people and advocates to push for progressive change in the US.

To learn more about the Education Fund, please visit www.leadershipconferenceedfund.org.

The Opportunity:

The Leadership Conference is seeking a Senior Manager, Operations to join our Office of the President. Reporting to the EVP & Chief Operating Officer (COO), the ideal candidate will have experience implementation and management of key operational functions and organizational policies. Specifically, the senior manager will implement effective accountability systems/processes and train staff on organizational policy. These processes and systems include contracts management, 501(c)3 and 501(c)4 reporting requirements, and administrative policies.

Also, the senior manager will provide leadership and thought partnership on emerging projects or initiatives aimed at tracking progress against organizational priorities and amplifying the organization’s performance. This work will be done in close collaboration with People & Culture, Finance, and other contributing partners across the organization.

This position is an individual contributor and is a part of the collective bargaining unit.

Candidate Profile:

• Manage procurement, deployment, and utilization of enterprise digital systems and tools. Serve as a liaison to vendors and a resource to staff for training and troubleshooting. Oversee related contracts, including compliance and renewals, and advise the COO on cost planning and efficiency opportunities.
• Manage the internal contracting process via DocuSign and DocuSign CLM. Providing support and troubleshooting ad hoc system issues, providing access, staff training, and supporting the COO in contract compliance and maintaining consistent contract management practices.
• Manage the enterprise implementation and ongoing staff use of Monday.com, managing license distribution, overseeing provisioning of training sources, providing ad hoc system support, and serving as liaison between organization and Monday.com account manager.
• Manage contract renewals for high-impact systems, serve as a liaison to department leads and vendor contacts, and provide necessary analysis to the COO to inform decision-making.
• Gather and track annual costs associated with enterprise systems and licenses. Support Finance in the calculation of cost distribution as part of the organizational budget development process.
• Support the COO in monitoring and overseeing c3 and c4 compliance with relevant federal and state laws governing. This includes drafting, reviewing, and advising on internal policies and procedures, with a focus on procurement and contracting, as well as building accountability mechanisms to facilitate compliance.
• Using a highly collaborative process, develop and implement a core training curriculum for staff that establishes foundational knowledge and understanding of our organizations’ work, values, and strategic framework, and ensures compliance when performing our c3 and c4 work.
• Serve as an advisor to the COO across relevant operational functions, assisting with analysis, research, and internal stakeholder engagement to inform decision-making.
• Perform other duties as necessary and related.

 In addition, strong candidates will offer:

• A minimum of 6 years of operations and leading or significantly contributing to procurement and contracting initiatives experience is required, and in nonprofits is preferred.
• A Bachelor’s degree or equivalent in education and experience.
• Experience developing and implementing process improvements and/or building systems to streamline or reengineer processes for greater efficiency and accountability.
• Proven talent for the development and execution of long-term planning and strategy.
• Strong oral communicator with excellent writing skills.
• Exceptional organizational skills with an eye for detail and follow-through.
• Strong commitment to team building, team leadership, and fostering a positive organizational culture.
• Preferred skills using Monday.com, DocuSign, Omatic, Quorum, and other enterprise systems software.

The above statements are intended to describe the general nature and level of the work being performed by the people assigned. This posting is not an exhaustive list of all duties, responsibilities, and requirements. The Leadership Conference reserves the right to amend duties, responsibilities, and requirements as necessary to meet organizational needs.

Compensation & Benefits:

Our most valuable resource is the people who make up The Leadership Conference. Regardless of your position at The Leadership Conference, your efforts will impact meaningful work that positively affects individuals and communities nationwide.

The target salary range for this position is $102,173 – $137,413.

The range provided is the minimum and maximum salary. The Leadership Conference, in good faith, believes that at the time of this posting, it is willing to pay the advertised salary for the position. Exact compensation is commensurate with experience and reflects internal comparisons.

Salaries are just one component of The Leadership Conference’s total compensation package. The Leadership Conference is committed to supporting our staff’s physical, emotional, and financial well-being through a robust benefits package for you, eligible dependents, and domestic partners. It includes generous paid time off, including fifteen (15) federal holidays, as well as biweekly organization-specific holidays, medical, dental, and vision insurance, and transit benefits. You’ll also have access to professional development assistance and an Employee Assistance Program.

The Leadership Conference has formally recognized a collective bargaining agreement (CBA) with the Office and Professional Employees International Union (OPEIU) Local 2 – AFL-CIO. The Leadership Conference and the Union, guided by a CBA, work together in good faith and are motivated by a shared history and commitment to this organization.

In-Office Work Policy:

The Leadership Conference has implemented a hybrid In-Office Work Policy in three phases. As of September 1, 2025, the first phase requires staff members to work in person from the office at least 2 days per month. As of January 1, 2026, the second phase requires staff members to work in person from the office at least 1 day per week or 4 days per month. The final phase begins on April 1, 2026; staff members will be required to work in person from the office at least 2 days per week or 8 days per month.

All positions are subject to the In-Office Work Policy summarized above. (A more detailed description of the policy – to include how in-office workdays are to be scheduled – is available upon request from People & Culture.)

Please note that staff members are exempt from working in person if they have received medical accommodation or if their position is designated as temporarily or permanently remote.

Our Commitment to an Inclusive Workplace

The Leadership Conference is an equal opportunity employer. All qualified candidates will receive consideration without regard to race/ethnicity; color; religion; national origin; citizenship or immigration status, subject to the obligation to comply with any applicable requirements of federal immigration law; sex (including pregnancy, termination of pregnancy, false pregnancy, lactation, childbirth or related medical conditions, breastfeeding, reproductive health decisions, sexual orientation, transgender status, gender identity, gender expression, intersex traits and other sex characteristics, and sex stereotypes); age; marital status; personal appearance (including size and weight); family responsibilities; political affiliation; disability; matriculation; genetic information; veteran status; credit information; housing status; socioeconomic status; source of income; criminal legal involvement, unless for a legitimate business reason that is permitted under applicable law; union membership or activities; status as a victim or family member of a victim of domestic violence, sexual offense, or stalking; and any other status protected under federal, state, or local law.

To apply, please visit our Career Center and submit your resume and cover letter. Cover letters are required and should be attached.